Shipping policy
Shipping Policy
Last Updated: August 10, 2026
At line and label, we are committed to making your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver your orders.
Shipping Locations
We currently ship orders within the United States using products fulfilled from our U.S. warehouse.
Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days after your order is successfully placed.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Delivery Time
Our standard shipping delivery time is approximately:
5–10 business days
Delivery times may vary depending on your location, carrier operations, weather conditions, holidays, or other circumstances outside our control.
Please note that the estimated delivery time begins after your order has been processed and shipped.
Shipping Costs
Shipping costs, if applicable, will be clearly displayed at checkout before you complete your purchase.
From time to time, we may offer promotional free-shipping offers. Any applicable shipping promotion will be displayed on our website or at checkout.
Order Tracking
Once your order has shipped, tracking information will be provided when available. Please allow some time for the carrier's tracking system to update after shipment.
If your tracking information has not updated for several business days, please contact our customer support team for assistance.
Delayed or Lost Packages
While we work with reliable shipping carriers, delays can occasionally occur due to weather, carrier disruptions, holidays, incorrect shipping information, or other circumstances beyond our control.
If your package appears to be delayed or lost, please contact us so we can help investigate the shipment.
We recommend checking that your shipping address is correct before completing your order.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an incorrect address after placing your order, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged package and/or product. We will review the situation and work with you toward an appropriate resolution.
Questions About Shipping
If you have any questions about your order or our shipping policy, please contact us through our Contact Us page or customer support email.
We are happy to help.
Thank you for shopping with line and label!